Satisfied Customer (Simple Online Solutions)

As I mentioned in an earlier post, I have had a terrible time moving my sites to a different host. My former host and domain registrar, AFMU, got hacked in early December. The only reason I found out is because one of my sites (52drawings) got hacked, too. It was a group drawing blog, so it was more of an annoyance than a real security problem.

However, I have yet to able to get a reply from AFMU. They never notified their customers in any way. They only have an online ticketing system that also went down with the hacking issue. When it came back online only one of my hosts was available and again after numerous attempts to contact them, I still haven’t received any reply. I’m not even sure they’re really in business anymore.

Before they went down completely, I had been able to get some of my domains transferred and pointed to my new hosting provider. However, I still had three stuck in limbo.

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You’ve got to keep ‘em separated…

I hate learning lessons the hard way. Recently I learned that it is always best to keep your hosting provider separate from your hosting registrar. As mentioned before, my former host had a major problem in December. Their site was hacked and thus one of my sites was hacked.

All contact for technical support is done online through a system they took down for two weeks. Not that it mattered as they haven’t responded to trouble tickets or emails at all.

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Moving is never easy

For the last 2 weeks, I have been in the process of moving my sites from one web host provider to another. I had been with the former company for years and the service was adequate as long as you didn’t have any problems. When I ran into problems needing their help 2 weeks ago, I couldn’t contact them. Their only method of support is an online ticketing system that is currently being ignored.

I’m trying out a new host provider and so far so good. They have an 800 number and live-chat help. I’ve used both and have been really happy with the service.

Moving my sites and the domain names over was a bit of work. I’m almost done and have learned a bit on the way.

This is also a good opportunity to prune the site and simplify things. Moving isn’t easy, but getting rid of things you don’t need in the process, makes is all worthwhile.

Fear of Speaking

Public speaking has been one of my biggest phobias since I was a child. I used to hope for some catastrophe to befall me on my way to school rather than having to give an oral report. A 6.0 earthquake or being hit by a car seemed like a better alternative than standing in front of a class full of kids staring at me while I stammered and stumbled my way through a topic I knew well before and now seemed to have forgotten completely.

It has become a little easier over the years, but it still causes general anxiety and dread. I do well in small spurts, like leading a meeting or introducing people. However, when I’m the main attraction all bets are off. I joke that if I don’t throw up on myself that it will be a success.

One way I cope with the anxiety of presenting is to over prepare. I write an outline of what I want to say, create my presentation slides, the notes to go with the slides and then I practice, refine, practice some more and refine.

This method seemed to work well yesterday.

I’ve been working on a campus-wide blogging project for several months. I am the one most familiar with the project and the WordPress software we are using. It made sense that I would give the presentation even though I lack the public speaking experience and ease of some of my colleagues.

It was the first time that I have ever given a presentation where I felt comfortable. I was nervous before and made my paper notes damp with perspiration. However, when I stood before the crowd I felt at ease. I made a joke, people laughed. I began speaking and realized towards the end that I had not used my notes. The words flowed easily and I actually enjoyed myself. I was able to answer the questions at the end with the authority that came from knowing the product well.

I have no idea if the next time I have to present something will go as well, but I’ll take my wins where I can.