For the last 2 weeks, I have been in the process of moving my sites from one web host provider to another. I had been with the former company for years and the service was adequate as long as you didn’t have any problems. When I ran into problems needing their help 2 weeks ago, I couldn’t contact them. Their only method of support is an online ticketing system that is currently being ignored.
I’m trying out a new host provider and so far so good. They have an 800 number and live-chat help. I’ve used both and have been really happy with the service.
Moving my sites and the domain names over was a bit of work. I’m almost done and have learned a bit on the way.
This is also a good opportunity to prune the site and simplify things. Moving isn’t easy, but getting rid of things you don’t need in the process, makes is all worthwhile.